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11.Privacy / Security
Last updated: 08/02/07 [Top]
Security: Owens OnLine realizes the importance of secure online shopping. In response to this need, our site was developed to support industry-standard secure online purchasing through 128-bits SSL technology (highest available level of encryption). This technology protects your information by transmitting it across the Internet in an encrypted form. This means that your information and credit card number are scrambled and then decoded when it gets to our server, protecting you from possible fraud. We have instituted this technology so that you can feel confident that purchases made through Owens OnLine are safe.

Privacy: We do not sell mailing lists or exchange services in return for the use of your information, period. We gather information about our visitors primarily to process your orders, but also to continue to provide you with superior and personalized customer service. By collecting the information that you provide us, we are able to make more accurate product recommendations, and send email notices or reminders. We are dedicated to providing you with the best possible experience on our site and gathering this information helps us to do so.

If you have further questions about our privacy policy, please contact us at email@owens.com.

European Union Safe Harbor Privacy Policy
Owens OnLine respects the privacy of our offline/online visitors, retail and wholesale clients. Our policy is to maintain the confidentiality and privacy of personal data voluntarily submitted to us in writing, submitted electronically via our website, or by our clients in connection with employment background screening, credential verification, credit or license applications, investigations and other services. All data is collected, stored and used in compliance with applicable law, which may include the United States’ Fair Credit Reporting Act (“FCRA”), the European Union Data Protection Directive and other international laws.

SCOPE
This Safe Harbor Privacy Policy applies to information pertaining to an identifiable individual residing in the European Union or other data that Owens OnLine acquires pursuant to its performance of services for its clients (“EU Personal Data"). This Policy does not apply to data collected and used by Owens OnLine which is not EU Personal Data. Owens OnLine’s Privacy Policy is located on www.owens.com (see Help, General, Privacy).

PROVISIONS OF OUR SAFE HARBOR PRIVACY POLICY
We receive certain EU Personal Data at the request of clients for investigative, credential verification, credit and employment related purposes on behalf of our clients. Owens OnLine has joined the U.S. Department of Commerce’s “Safe Harbor” program with respect to the EU Personal Data and utilizes such information in strict accordance with the Safe Harbor principles. The Safe Harbor principles and our Safe Harbor certification can be found at www.export.gov/safeharbor.

Owens OnLine is committed to protecting the privacy of personal data that is gathered and maintained on behalf of employers and clients requesting consumer data. We certify that, in relation to EU Personal Data, we adhere to the 7 “Safe Harbor Principles” of the United States Department of Commerce as outlined in the European Commission’s Directive on Data Protection (see below):

1. NOTICE
Owens OnLine gathers and maintains consumer data which it provides to our clients (employers, financial institutions, other background screening or credit agencies, etc.) or their agents (such as recruiters or staffing firms) usually for use in making employment-related decisions (such as who to hire, retain, promote, or re-assign), for credit applications (to purchase a car, house, etc.) or for license applications (for professional or business purposes). It may also be utilized to conduct employee investigations where an employer has a suspicion of work related misconduct or wrongdoing, or an issue arises as to employee compliance with Federal, State, or local laws and regulations, or any employer policies. Human resource and security professionals within employer organizations will utilize this type of information. This notice also covers human resources data that is obtained by this service on behalf of employers or their agents. A consumer may find out more about the nature and scope of any inquiry that is made about them by contacting us (see Contact Us). EU services are performed in accordance with applicable local and national laws. The scope of this notice covers EU consumer report data that Owens OnLine has obtained on behalf of employers by manually or electronically contacting the appropriate sources of the data (court records, references, licensing bureaus, etc.). Owens OnLine also performs services related to corporate litigation and investigative services as requested by our clients.

2. CHOICE (opt-out of sensitive Information)
Owens OnLine affords individuals the opportunity to choose whether their personal information will be disclosed to a third party or will be used for a purpose incompatible with the purpose for which it was originally collected or subsequently authorized by the individual. Therefore, consumer data may be disseminated under these circumstances unless the consumer explicitly “opts-out.” Where a consumer chooses to “opt-out,” the data is not necessarily erased or deleted. Various laws require that the data be maintained on file for a specified period of time for consumer protection purposes. A consumer can “opt-out” by contacting Owens OnLine in writing or by e-mail at the addresses listed on www.owens.com (see Contact Us).

3. ONWARD TRANSFER (TRANSFERS TO THIRD PARTIES)
The information obtained by this site is forwarded only to an entity that has been authorized by a consumer to receive the data. or an agent of the end user operating on behalf of the end-user. The information is only provided to the employer for purpose described in the section under “Notice.” This site may also operate as an agent for a Consumer Reporting Agency as defined under the federal Fair Credit Reporting Act (FCRA). In either event, the employer or the CRA must certify that the information will be used only for the permissible purpose of employment and that the information will remain private and confidential. This site also takes reasonable steps to insure that any party that receives such information has certified that it will maintain privacy and confidentiality and will utilize the information for permissible purposes. Where appropriate, by definition, any third party that receives information from this site has warranted that they have given a consumer notice as to the purposes of the collection of the data and a charge of whether the data is to be collected by virtue of the fact that an employer must obtain a written consent to obtain and use any data obtained by this site.

4. ACCESS
A consumer may request, in writing, a copy of their consumer report in order to allow the consumer the reasonable opportunity to ascertain what personal data this service possesses about the consumer, and to correct, amend or delete information that is inaccurate or incomplete, except where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy, or where the rights of persons other than the individual would be violated.
Owens OnLine reserves the right to engage in reasonable efforts to confirm the identity of the individual requesting the data to ensure the information is provided only to the subject of the data.
Under certain circumstances, a consumer is entitled to a free coy of their report. Under all circumstances, a consumer is entitled to a copy of their report under the terms of the FCRA. For a citizen of the EU, this service reserves the right to charge an administrative fee not to exceed $15 to cover the cost of reviewing our records to determine if a consumer is in our file, and the administrative cost of obtaining and forwarding any information. However, the service also reserves the right to engage in reasonable efforts to confirm the identity of any consumer requesting data, so that we only provide data to the consumer that is the subject of the data.
Although we make every effort to ensure that the data we collect and store about on each individual is as accurate as possible, this service cannot guarantee that third parties are accurate in information that is transmitted and therefore we are not responsible for the data. We are not responsible for the accuracy of data about each consumer that may be supplied by any other third-party sources of information or our clients.
To request information relating to his or her personal data, a consumer may contact Owens OnLine writing or by e-mail at the addresses listed on www.owens.com (see Contact Us).

5. SECURITY
Owens OnLine takes all reasonable procedures to protect personal and identifiable information from loss, misuse, unauthorized access, disclosure, alteration and destruction. All of our users' information (not just the sensitive information mentioned above) is kept strictly confidential in our offices and an alternate secure location and is stored on our servers in a secure, encrypted manner. Strong password protection protocols are used on all computers. Furthermore, all employees are kept up-to-date on our security and privacy practices. Finally, the servers that are used to store personally identifiable information are kept in a secure environment, with appropriate security measures.

6. DATA INTEGRITY
Owens OnLine only collects data that is strictly necessary for the purposes listed under the section on “Notice.” The data includes information that is necessary to identify the consumer for purposes of collecting employment related information.

7. ENFORCEMENT
Owens OnLine will verify adherence to the EU Safe Harbor Policy via in-house verification and internal policies and procedures implemented by the management of our company. This firm is subject to regulation by the Federal Trade Commission. And has agreed to cooperate and comply with the European Data Protection Authorities.

POLICY CHANGES
This policy may be amended from time to time as new products and services are added. Any changes that are made to the existing privacy policy of Owens OnLine will be posted on this website.

CONTACT INFORMATION
You may send any question regarding our Safe Harbor Privacy Policy to the following address: Owens OnLine, Linda Mathis, International Department, 6501 N. Himes Ave., Suite 104, Tampa, FL 33614 Phone: 813-877-2008 ext. 5012 or email@owens.com.



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Last Modified: 9/7/2010