Owens OnLine®

Credit Reports and Background Checks in over 250 Countries and Territories

Trust, But Verify®

Data Protection

Click a letter below to show all countries beginning with that letter. Use the dropdown to filter data by Country or Category.

     
AndorraAndorra Agency of Data Protection (Agència Andorrana de Protecció de Dades)Europe
ArgentinaNational Directorate for the Protection of Personal Data (Dirección Nacional de Protección de Datos Personales)South America
AustraliaOffice of the Privacy CommissionerOceania, Australia
Australia - Australian Capital TerritoryOffice of the Privacy CommissionerOceania, Australia
Australia - New South WalesOffice of the Privacy Commissioner of New South WalesOceania, Australia
Australia - Northern TerritoryOffice of the Information Commissioner Northern TerritoryOceania, Australia
Australia - QueenslandOffice of the Information Commissioner QueenslandOceania, Australia
Australia - South AustraliaPrivacy Committee of South AustraliaOceania, Australia
Australia - TasmaniaOmbudsman TasmaniaOceania, Australia
Australia - VictoriaOffice of the Victorian Privacy CommissionerOceania, Australia
Australia - Western AustraliaOffice of the Information Commissioner Western AustraliaOceania, Australia
AustriaAustrian Data Protection Commission (sterreichische Datenschutzkommission)Europe, EU27 Countries
BelgiumCommission for the Protection of Privacy (Commission de la protection de la vie privée)Europe, EU27 Countries
Bosnia & HerzegovinaPersonal Data Protection Agency in Bosnia & Herzegovina (Agencija za zaštitu ličnih podataka u Bosni i Hercegovini )Europe
BulgariaCommission for Personal Data ProtectionEurope, EU27 Countries
CanadaOffice of the Privacy Commissioner of Canada (Commissariat à la protection de la vie privé du Canada)North America
Canada - AlbertaAccess and Privacy, Service AlbertaNorth America
Canada - AlbertaOffice of the Information and Privacy Commissioner of AlbertaNorth America
Canada - British ColumbiaKnowledge and Information Services Branch, Ministry of Labour and Citizens’ ServicesNorth America
Canada - British ColumbiaOffice of the Information and Privacy Commissioner for British ColumbiaNorth America
Canada - ManitobaInformation and Privacy Policy SecretariatNorth America
Canada - ManitobaOffice of the Ombudsman (L’Ombudsman du Manitoba)North America
Canada - New BrunswickNew Brunswick Supply and ServicesNorth America
Canada - New BrunswickOffice of the Access to Information and Privacy CommissionerNorth America
Canada - New BrunswickOffice of the OmbudsmanNorth America
Canada - Newfoundland & LabradorAccess to Information and Protection of Privacy Office, Department of JusticeNorth America
Canada - Newfoundland & LabradorOffice of the Information and Privacy Commissioner for Newfoundland & LabradorNorth America
Canada - Northwest TerritoriesAccess and Privacy Office, Policy and Planning Division, Department of JusticeNorth America
Canada - Northwest TerritoriesInformation and Privacy Commissioner of the Northwest TerritoriesNorth America
Canada - Nova ScotiaFreedom of Information and Privacy Review OfficeNorth America
Canada - Nova ScotiaInformation Access and Privacy Office, Department of JusticeNorth America
Canada - NunavutInformation and Privacy Commissioner of NunavutNorth America
Canada - OntarioInformation and Privacy Commissioner of Ontario (Commissionaire à l’information et à la protection de la vie privée)North America
Canada - OntarioOffice of the Chief Information and Privacy OfficerNorth America
Canada - Prince Edward IslandDepartment of Justice and Public SafetyNorth America
Canada - Prince Edward IslandInformation and Privacy Commissioner of Prince Edward IslandNorth America
Canada - QuebecInformation Access Commission of Quebec (Commission d’accès à l’information du Québec)North America
Canada - SaskatchewanInformation and Privacy Commissioner of SaskatchewanNorth America
Canada - YukonAccess to Information and Protection of Privacy Office, Department of InfrastructureNorth America
Canada - YukonOmbudsman and Information and Privacy Commissioner of the YukonNorth America
Central and Eastern Europe Data Protection AuthoritiesCentral and Eastern Europe Data Protection AuthoritiesEurope, EU27 Countries, EU Candidate Countries
ChinaMinistry of Industry and information Technology of the People's Republic of ChinaAsia
Council of EuropeCouncil of Europe Data ProtectionEurope, EU27 Countries, EU Candidate Countries
CroatiaCroatian Personal Data Protection Agency (Agencija za zaštitu osobnih podataka)Europe, EU Candidate Countries
CyprusOffice of the Commissioner for Personal Data ProtectionEurope, EU27 Countries
Czech RepublicOffice for Personal Data Protection (ad pro ochranu osobních údajů)Europe, EU27 Countries
DenmarkDanish Data Protection Agency (Datatilsynet)Europe, EU27 Countries
EstoniaEstonian Data Protection Inspectorate (Andmekaitse Inspektsioon)Europe, EU27 Countries
European UnionEuropean CommissionEurope, EU27 Countries, EU Candidate Countries
European UnionEuropean Data Protection Supervisor (Contrôleur européen de la protection des données)Europe, EU27 Countries, EU Candidate Countries
European UnionEuropol Joint Supervisory BodyEurope, EU27 Countries, EU Candidate Countries
European UnionSchengen Joint Supervisory Authority Europe, EU27 Countries, EU Candidate Countries
FinlandOffice of the Data Protection Ombudsman (Tietosuojavaltuutetun Toimisto)Europe, EU27 Countries
FranceNational Commission for Data Protection (Commission Nationale de l’Informatique et des Libertés)Europe, EU27 Countries
GermanyThe Federal Commissioner for Data Protection and Freedom of Information (Der Bundesbeauftragte für den Datenschutz und die Informationsfreiheit)Europe, EU27 Countries
Germany - Baden-WürttembergThe State Commissioner for Data Protection Baden-Württemberg (Der Landesbeauftragte für den Datenschutz Baden-Württemberg)Europe, EU27 Countries
Germany - BavariaThe Bavarian State Commissioner for Data Protection (Der Bayerische Landesbeauftragte für den Datenschutz)Europe, EU27 Countries
Germany - BerlinBerlin Commissioner for Data Protection and Freedom of Information (Berliner Beauftragter für Datenschutz und Informationsfreiheit)Europe, EU27 Countries
Germany - BrandenburgState Commissioner for Data Protection and Access to Information of Brandenburg (Die Landesbeauftragte für den Datenschutz und für das Recht auf Akteneinsicht Brandenburg)Europe, EU27 Countries
Germany - BremenState Commissioner for Data Protection and Freedom of Information of Bremen (Landesbeauftragten für Datenschutz und Informationsfreiheit der Freien Hansestadt Bremen)Europe, EU27 Countries
Germany - HamburgHamburg Commissioner for Data Protection and Freedom of Information (Hamburgischen Beauftragten für Datenschutz und Informationsfreiheit)Europe, EU27 Countries
Germany - HesseHessian Data Protection Officer (Hessischen Datenschutzbeauftragten)Europe, EU27 Countries
Germany - Lower SaxonyState Commissioner for Data Protection of Lower Saxony (Landesbeauftragten für den Datenschutz Niedersachsen)Europe, EU27 Countries
Germany - Mecklenburg-West PomeraniaThe State Commissioner for Data Protection and Freedom of Information Mecklenburg-West Pomerania (Der Landesbeauftragte für Datenschutz und Informationsfreiheit Mecklenburg-Vorpommern)Europe, EU27 Countries
Germany - North Rhine-WestphaliaState Commissioner for Data Protection and Freedom of Information in North Rhine-Westphalia (Landesbeauftragten für Datenschutz und Informationsfreiheit Nordrhein-Westfalen)Europe, EU27 Countries
Germany - Rhineland-PalatinateThe State Commissioner for Data Protection and Freedom of Information Rhineland Palatinate (Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz)Europe, EU27 Countries
Germany - SaarlandState Commissioner for Data Protection and Freedom of Information (Landesbeauftragte für Datenschutz und Informationsfreiheit)Europe, EU27 Countries
Germany - SaxonyThe Saxon Data Protection Commissioner (Der Sächsische Datenschutzbeauftragte)Europe, EU27 Countries
Germany - Saxony-AnhaltState Commissioner for Data Protection Saxony-Anhalt (Landesbeauftragten für den Datenschutz Sachsen-Anhalt)Europe, EU27 Countries
Germany - Schleswig-HolsteinIndependent Center for Privacy Protection Schleswig-Holstein (Unabhängiges Landeszentrum für Datenschutz Schleswig-Holstein)Europe, EU27 Countries
Germany - ThüringerThüringer State Commissioner for Data Protection (Thüringer Landesbeauftragten für den Datenschutz)Europe, EU27 Countries
GibraltarGibraltar Regulatory AuthorityEurope
GreeceHellenic Data Protection AuthorityEurope, EU27 Countries
GuernseyData Protection CommissionerEurope
Hong KongOffice of the Privacy Commissioner for Personal Data Hong KongAsia
HungaryHungarian National Authority for Data Protection and Freedom of Information (Nemzeti Adatvédelmi és Információszabadság Hatóság)Europe, EU27 Countries
HungaryOffice of the Commissioner for Fundamental RightsEurope, EU27 Countries
IcelandIcelandic Data Protection Authority (Persónuvernd)Europe, European Free Trade Area (EFTA) Countries
IrelandData Protection Commissioner (An Coimisinéir Cosanta Sonraí)Europe, EU27 Countries
Isle of ManData Protection Registrar (Oik Recortysser Coadey Fysseree Ellan Vannin)Europe
Isle of ManOffice of the Isle of Man Data Protection Supervisor (Oik Oaseir Coadey Fysseree Ellan Vannin)Europe
IsraelThe Israeli Law, Information and Technology Authority Asia, Middle East
ItalyItalian Data Protection Authority (Garante per la protezione dei dati personali)Europe, EU27 Countries
JapanCabinet Office, Government of JapanAsia
JapanMinistry of Economy, Trade and IndustryAsia
JapanMinistry of Internal Affairs and CommunicationsAsia
JerseyOffice of the Data Protection CommissionerEurope
LatviaData State Inspectorate (Datu Valsts Inspekcija)Europe, EU27 Countries
LiechtensteinData Protection Office (Datenschutzstelle)Europe, European Free Trade Area (EFTA) Countries
LithuaniaState Data Protection Inspectorate (Valstybine Duomenu Apsaugos Inspekcija)Europe, EU27 Countries
LuxembourgNational Data Protection Commission (Commission nationale pour la protection des donnees)Europe, EU27 Countries
MacauOffice for Personal Data Protection (Gabinete para a Protecção de Dados Pessoais)Asia
MacedoniaDirectorate of Personal Data ProtectionEurope, EU Candidate Countries
MaltaOffice of the Information and Data Protection CommissionerEurope, EU27 Countries
MexicoFederal Institute for Access to Information and Data Protection (Instituto Federal de Acceso a la Información y Protección de Datos)North America
MonacoData Protection Commission (Commission de Contrôle des Informations Nominatives)Europe
MontenegroAgency for Protection of Personal Data (Agencija za Zaštitu Ličnih Podataka)Europe, EU Candidate Countries
NetherlandsDutch Data Protection Authority (College bescherming persoonsgegevens)Europe, EU27 Countries
New ZealandOffice of the Privacy Commissioner (Te Mana Matapono Matatapu)Oceania, Australia
NorwayData Inspectorate (Datatilsynet)Europe, European Free Trade Area (EFTA) Countries
PolandInspector General for Personal Data Protection (Generalny Inspektor Ochrony Danych Osobowych)Europe, EU27 Countries
PortugalNational Data Protection Commission (Comissão Nacional de Protecção de Dados)Europe, EU27 Countries
RomaniaNational Supervisory Authority for Personal Data Processing (Autorităţii Naţionale de Supraveghere a Prelucrării Datelor cu Caracter Personal)Europe, EU27 Countries
SlovakiaOffice for Personal Data Protection of the Slovak Republic (rad na ochranu osobných údajov Slovenskej Republiky)Europe, EU27 Countries
SloveniaInformation Commissioner of the Republic of Slovenia (Informacijski Pooblaščenec)Europe, EU27 Countries
South KoreaKorea Information Security AgencyAsia
South KoreaPersonal Information Protection CommissionAsia
SpainSpain Agency of Data Protection (Agencia Española de Protección de Datos)Europe, EU27 Countries
Spain - BasqueBasque Agency for Data Protection (Agencia Vasca de Protección de Datos)Europe, EU27 Countries
Spain - CataloniaCatalan Data Protection Agency (Agència Catalana de Protecció de Dades)Europe, EU27 Countries
SwedenSwedish Data Inspection Board (Datainspektionen)Europe, EU27 Countries
SwitzerlandFederal Data Protection and Information Commissioner (Eidgenössischen Datenschutz- und Öffentlichkeitsbeauftragten)Europe, European Free Trade Area (EFTA) Countries
Switzerland - Basel-CountryPrivacy Commissioner of Canton Basel-Country (Datenschutzbeauftragte des Kantons Basel-Landschaft)Europe, European Free Trade Area (EFTA) Countries
Switzerland - BerneData Protection Officer (Datenschutzbeauftragter)Europe, European Free Trade Area (EFTA) Countries
Switzerland - FribourgCantonal Authority of Transparency and Data Protection (l'Autorité cantonale de la transparence et de la protection des données)Europe, European Free Trade Area (EFTA) Countries
Switzerland - Lucerne Data Protection Officer of Canton Lucerne (Datenschutzbeauftragter des Kantons Luzern)Europe, European Free Trade Area (EFTA) Countries
Switzerland - NeuchâtelData Protection and Transparency Official (Préposé à la Protection des Données et à la Transparence)Europe, European Free Trade Area (EFTA) Countries
Switzerland - SolothurnInformation and Privacy in the Canton of Solothurn (Information und Datenschutz des Kantons Solothurn)Europe, European Free Trade Area (EFTA) Countries
Switzerland - St. GallenService for Data Protection, Canton of St. Gallen (Fachstelle für Datenschutz, Kanton St.Gallen)Europe, European Free Trade Area (EFTA) Countries
Switzerland - TicinoCantonal Data Protection (Incaricato cantonale della protezione dei dati)Europe, European Free Trade Area (EFTA) Countries
Switzerland - ZugData Protection Officer of the Canton Zug (Datenschutzbeauftragter des Kantons Zug)Europe, European Free Trade Area (EFTA) Countries
Switzerland - ZurichData Protection Officer (Datenschutzbeauftragter)Europe, European Free Trade Area (EFTA) Countries
ThailandOffice of the Official Information CommissionAsia
United Arab EmiratesData Protection AdministratorAsia, Middle East
United KingdomOffice of the Information Commissioner Executive DepartmentEurope, EU27 Countries
United StatesDepartment of Commerce, Safe HarborNorth America
United StatesDepartment of Homeland SecurityNorth America
United StatesFederal Communications CommissionNorth America
United StatesFederal Trade Commission, Bureau of Consumer ProtectionNorth America
United StatesOffice of Management and BudgetNorth America
United States - CaliforniaCalifornia Office of Privacy ProtectionNorth America
United States - HawaiiOffice of Information PracticesNorth America
UruguayRegulatory Unit and Control of Personal Data (Unidad Reguladora y de Control de Datos Personales)South America

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Terms and Conditions

PLEASE READ VERY CAREFULLY BEFORE ACCESSING OR USING THIS WEBSITE OR ITS PRODUCTS, SERVICES AND INFORMATION. IF YOU DO NOT WISH TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THIS WEBSITE.


Owens OnLine®

Revised — November 02, 2012

TERMS AND CONDITIONS

Owens OnLine, Inc., on behalf of itself, its officers and employees ("OOL"), operates a website that provides a variety of information products, which include business and personal credit reports, AML/CFT/KYC reports, background investigations and employment screening services, internationally and within the United States (the "Service").

User ("Client") wishes to obtain information on people and/or businesses through the Service.

Now, therefore, OOL and Client agree as follows:

OOL Obligations

The Service will provide Client with information furnished to OOL by third party agents/sources, in-country agents/sources or a combination thereof.

Client Obligations

Client will comply with the terms set forth in this agreement.

Client will pay for the Services as set forth in the Payments and Pricing section of this agreement.

Prior to requesting Services, Client will carefully review each product's respective "About" link and order form (which may vary by country). Client understands that this information may not always apply to its specific request when a response or result is obtained.

Prior to requesting Services, Client and/or their end user will inform the subject in writing that either a consumer report or an investigative consumer report will be acquired and will obtain the subject's authorization in writing for said report.

Prior to requesting Services, Client and/or their end user will provide the subject a written summary of his/her rights (including the right for additional disclosures regarding the nature and scope of the investigation) in accordance with his/her country's respective data protection laws (e.g. FCRA for the USA, etc.) and relevant international data privacy protection laws.

Prior to requesting Services, Client and/or their end user will inform the subject that his/her personal data may be used to enable OOL and/or Client to perform said Services and that his/her personal information may be transferred to other countries.

Client will only use the information that is being requested for the purpose indicated in the order and will not use it for any other purpose without the prior consent of OOL. The Services are not provided or intended to be used for investigations or due diligence investigations of individuals without Client having in its possession (and warranting that it has in its possession) a release signed by the subject agreeing to research being done to support the order(s) placed by Client.

Client will comply with all Federal, State, Local and International laws and regulations applicable to the use of Services, including, but not limited to, FCRA disclosure and authorization requirements, adverse action provisions and international data transfer directives.

Client will utilize document disposal and/or destruction methods that render all data unintelligible and Client understands that OOL will do the same in accordance with the Federal Trade Commission.

Payments and Pricing

Client is responsible for each order that is placed on its account.

Client shall be charged for all Services at the rates set forth at the time each order is placed. However, OOL reserves the right to deny continuation of any order if unanticipated or unreasonable price fluctuations occur (e.g. agent pricing, currency fluctuations, etc.) and reserves the right to cancel any order (with an appropriate refund) if a commensurate source is not obtainable.

Pricing is subject to change without notice.

OOL will make its best efforts to keep prices as stable as possible through the course of a calendar year for the convenience of its clientele. However, agents' price increases, civil strife, large currency fluctuations, etc. may have a negative effect on pricing on a particular product. Conversely, agents' price decreases, improved repository efficiencies, large currency fluctuations, new sources, etc. may have a positive effect on pricing. OOL considers all these factors when making price adjustments.

Client will be responsible for charges resulting from Client's errors in inputting data, entering duplicate orders, and cancelling orders once processing has commenced.

Client understands that database retrieved reports are non-cancellable. Cancellations on freshly prepared reports must be received in writing within two (2) hours of receipt of the original order and must be approved by OOL.

Due to the customized nature of OOL's business, Client agrees that payments made by charge/credit/debit card can be debited at the time the Client's order is placed and not necessarily when delivery is made.

Non-payments, charge/credit/debit card charge-backs and/or refunds are not available and not acceptable for reasons including, but not limited to, report content, possible lateness, etc.

Reports over one day late will be charged at the next slower delivery time if one is offered.

Client Understanding

Client agrees and understands that information is derived from best source data OOL has found and/or has chosen to make available for each product. This may be information obtained from OOL's staff, third party agents/sources or in-country agents/sources or a combination thereof.

Client agrees and understands that product content may vary greatly due to numerous variables, some of which may be outside OOL's control (e.g. subject's unique history, available data, applicable laws, local search customs, source repository policies, organization's lack of cooperation, etc.).

Client agrees and understands that there are fees for services provided by OOL. Furthermore, there may be out of pocket costs that must be advanced by OOL, including, but not limited to, court fees, international vendor fees, etc.

Client agrees and understands that published delivery times vary by product and country and are an estimate based on the experience of previous orders – they are not a guarantee. If a product lists a delivery time range, the order is considered to be late on the day after the last date in the range, not the first date. Orders are subject to delays depending upon source(s) involved and other factors such as holidays, etc.

Client agrees and understands that status updates and ETAs may not be practical or observed in other countries and, if obtained, may lack the level of specificity commonly expected. OOL will track and follow orders and make its best efforts to obtain detailed status updates on Client reports where possible.

Client agrees and understands that OOL extends its best efforts in developing the best agent network in the world. However, OOL is not responsible for the internal management of its agents, its agent's employees and/or its agent's data sources.

Client agrees and understands that OOL will not knowingly obtain information in an illegal manner. Client understands that third party agents may follow laws and/or customs of their respective country, which may differ to that of the Client's respective country. OOL complies with the U.S. Foreign Corrupt Practices Act (FCPA) and the U.S. Fair Credit Reporting Act (FCRA) in acquisition and reporting of information.

Client agrees and understands that OOL will not render any opinions regarding report content (with the exception of business credit report opinions/scores where available) and Client will base its decisions on its own guidelines, policies and procedures. Any consultation and sample forms, which may be provided by OOL shall be provided for informational purposes only and OOL shall not be deemed to be providing legal advice. OOL advises that Client consult experienced counsel to ensure compliant procurement and use of OOL reports in connection with its particular credit, due diligence or screening program.

Data Security

Client is responsible for the creation, confidentiality and security of its password.

Client shall be responsible for all uses of its account, whether or not authorized by Client.

Client agrees to immediately notify OOL of any unauthorized use of Client's account or password.

Term of Agreement

This agreement shall be in full force and effect during such periods of time that OOL is providing Services for Client. Client agrees that if it is found to be in violation of any specifications of this agreement, OOL has the right to terminate Client's access to Services.

Modifications to Agreement

OOL reserves the right to modify these Terms and Conditions at any time and such modifications shall be effective immediately upon posting of the modified agreement to the website. Client agrees that they are entirely responsible for reviewing these changes when accessing this website or its products, Services and information, and understand that OOL Terms and Conditions may be updated from time-to-time with the last revision date being clearly shown at the top of the agreement. Continued use of any of OOL's Services after changes are made constitutes acceptance of this agreement as modified by the published changes.

Rights to Service

The Service is proprietary to OOL and all rights to the Service are proprietary to and reserved by OOL.

Warranty and Warranty Disclaimers

Client recognizes that information is obtained and managed by fallible sources. The information supplied to OOL by its vendors is "as is" and cannot be guaranteed to be error free. In requesting any Services, Client accepts that information/content cannot be guaranteed as accurate in that OOL, its agents or associates have no practical opportunity to audit or confirm all source data.

OOL uses commercially reasonable efforts to comply with all applicable laws, regulations, rules and standards of all governing jurisdictions and performs Services generally (but not necessarily in each and every instance) in a workmanlike manner according to industry standards. OOL requires its vendors to adhere to in-country laws and regulations.

Client also understands that processing of court record searches vary based on local laws, regulations and Client. The information provided by agents to OOL may be reflective of country variances. The quality of information gathered in one country cannot be used as a measurement for information gathered in another country; record keeping practices vary by country.

Although reasonable effort is made by OOL and its agents to ensure accuracy, OOL does not act as the final guarantor of the information accuracy or completeness.

Client understands OOL does not provide legal advice in the provision of its Services herein and Client acknowledges it is not obtaining from OOL nor relying on OOL for legal advice of any kind.

Client acknowledges and agrees that, except as expressly provided in this section, OOL makes no representation or warranty whatsoever, either express or implied (including, but not limited to, implied warranties of merchantability or fitness for particular purpose and implied warranties arising from the course of dealing or a course of performance) with respect to the accuracy, validity, completeness, uninterrupted availability, or suitability for Client's needs, of any information and/or consumer reports or other Services provided under this agreement, and OOL hereby expressly disclaims all such representations and warranties.

The representations, warranties, covenants and agreements contained in this agreement are for the sole benefit of the parties hereto and their heirs, executors, administrators, legal representatives, successors and assigns, and they shall not be construed as conferring any rights on any other persons.

Client agrees and understands that satisfaction of its obligations under this agreement and all applicable laws is the sole responsibility of Client, and that such obligations of Client are in no way conditioned or contingent upon the performance of OOL or any business or consumer reporting agency, end user, consumer or other third party.

Limitation of Liability

Client releases OOL and its agents, contractors, officials, representatives, or assigned agencies, including officers, employees, or related personnel both individually and collectively, from any and all liability for damages of whatever kind, which may, at any time, result to Client, Client's company, Client's heirs, family, or associates because of placement, processing, work performed, delivery and/or fulfillment of Services.

Client further agrees that the information will not be used as evidence or as a basis for any legal action. Client will not hold OOL responsible for potential or actual losses that may occur from any business decision made subsequent to the receipt of this report. This information is for Client's exclusive use. Client accepts that the content and amount of information may vary with each report depending on the situation OOL or OOL's agents may encounter and what information is available.

Errors and Auditing

If OOL discovers any errors/omissions in research, OOL shall send a supplement report updating and correcting such. OOL's agent identities are proprietary and not available for audit. However, if Client has a concern, it will be aggressively addressed.

Report Results

Results may vary widely by country, state/province, locale or repository/source according to differing laws, regulations, customs and internal policies, which may be inconsistent.

Searches are based on the exact search name provided. Other provided identifiers are also used when available.

Though name variations may be common in a particular country and some repositories and agents may search for name variations, no consistency or guarantee that variations will be searched is available without the commitment of an additional order for each name requested.

Many courts and some police agencies do not issue documents verifying a non-record. If such a document is available and is required by Client, additional charges may apply.

Searches are per jurisdiction unless otherwise indicated.

Force Majeure

OOL is not responsible for any events or circumstances beyond its control, including, but not limited to, wars, riots, embargoes, strikes or Acts of God, which prevent OOL from meeting its obligations.

Governing Law and Dispute Resolution

This agreement of Client's use of Services shall be governed solely by the laws of the State of Florida, USA and construed in accordance with the laws of the State of Florida, without effect to conflict of law principles.

In the event of any dispute between the parties, if the parties are unable to resolve the dispute after holding good faith and confidential discussions, then the dispute shall be submitted to binding arbitration conducted in Tampa, Hillsborough County, Florida, USA under the American Arbitration Association.

Notwithstanding the foregoing, each party shall be entitled to seek immediate injunctive relief to protect its confidential information.

Assignment

Client shall neither transfer nor assign this agreement, in whole or in part, without OOL's prior written consent, which shall not unreasonably be withheld.

Miscellaneous

If any provision of this agreement is held to be invalid or unenforceable under applicable law in any jurisdiction, the validity or enforceability of the remaining provisions thereof shall be unaffected as to such jurisdiction and such holding shall not affect the validity or enforceability of such provision in any other jurisdiction.

To the extent that any provision of this agreement is held to be invalid or unenforceable because it is overbroad, that provision shall not be void but rather shall be limited only to the extent required by applicable law and enforced as so limited.

Notices

Any notice that is required or permitted hereunder shall be deemed given to OOL only if delivered personally or by registered or certified mail, return receipt requested and postage prepaid, or by nationally recognized overnight delivery services, addressed as follows: Owens OnLine, Inc., 10012 N. Dale Mabry Highway, Suite B-101, Tampa, Florida 33618 USA.